See below for common complaints from Dentists and Dental Staff around the world. Please click on questions below to view the answers.
That's most likely caused by one of two things.
a) The proprietary adapter requires awkward insertion moves, such as screwing tight on tip, or the yellow band has to be depressed during insertion, and you might not get the right "seating".
b) You are using a Sani-Tip® or Seal-Tight® tip in a DCI® or A-dec®-style syringe without their special adapter.
That's most likely because you are using a metal tip, or a Safe-Tip EZ® disposable tip with a metal inner core. Metal is much harder on the O-Rings than plastic. Just like how a metal knife will cut steak more easily than a plastic knife.
That's because your doctor refuses to make the switch to a much more sanitary disposable tip, such as Natures TipTM.
That's because metal tips get clogged with debris (biofilm) and become ineffective, or because they get accidentally lost, tossed, or flushed down sink drains during the sterilization process. Switch to Natures TipTM and buy your spouse an even nicer Birthday gift!
That's because other companies require you to purchase adapters. With Natures Tip®, adapter are ALWAYS FREE!
That's because you are likely using someone's house brand of a product manufactured in China. If you add up the number of bad tips with the price you paid, you'll find out that while they may be CHEAP tips, they aren't that inexpensive!
You may have purchased Pro-Tip®, or RisKontrol®, both of which have unique shapes compared to the standard metal tips you were used to using. Natures Tip® is the same length and diameter of metal tips.
Once again, the proprietary adapter rears its ugly head. Natures Tip® is designed just like metal tips, so if you ever accidentally run out, your metal tips will fit just fine.
If only you were a Natures TipTM customer. We have the best customer service program on the planet. We'll give free O-Rings, free adapters. We'll even refurbish your syringe for you at no charge.